When it comes to purchasing an RV, many people immediately think of getting an inspection. However, there are compelling reasons why you might not need one. The RV industry has evolved, and certain dealerships have set a new standard in customer service and transparency.
In the video below, the hosts highlight the exceptional practices of Showalter RV, a small dealership in Napan, Indiana. So if you are lucky enough to be in that area and need to purchase an RV, this may be the spot. Below in the article are the highlights, and make sure to watch the entire video at the bottom of the article.
1. Exceptional Customer Service
One of the standout features of Showalter RV is their commitment to customer service. As Steve Showalter, the owner, mentions in the video, “When you go buy something, there’s always like, okay, what’s the price, right? Well, our price is the price.”
This straightforward approach eliminates hidden fees and ensures customers know exactly what they’re paying for. Plus, their friendly and knowledgeable staff make the entire buying process a breeze. It’s like having your cake and eating it too, without worrying about the calories!
2. Thorough Pre-Delivery Inspections
At Showalter RV, they take pre-delivery inspections (PDI) very seriously. Steve explains, “All of our technicians are RVI certified. They go through every unit that we get. We run every system, even if it’s the middle of winter.”
This meticulous process ensures that every RV is in perfect condition before it reaches the customer. It’s like having a personal chef taste-test your meal before serving it to you – you know it’s going to be just right!
3. Family-Oriented Business
Showalter RV is not just a business; it’s a family. Steve proudly states, “We are RVers. We are family.” This family-oriented approach means they understand the needs and concerns of fellow RV enthusiasts.
Their genuine passion for RVing translates into a more personalized and caring service. It’s like being part of a warm, welcoming family reunion where everyone gets along – even Uncle Bob with his questionable jokes!
4. On-Site Camping Facilities
One unique feature of Showalter RV is their on-site camping facilities. Steve mentions, “We have five water and electric sites here that we really encourage people to stay at if they are coming in for service.”
This allows customers to test out their RVs and ensure everything is working perfectly before hitting the road. It’s like a test drive for your home on wheels – minus the awkward salesperson in the passenger seat!
5. Transparent Pricing
Transparency is key at Showalter RV. Steve emphasizes, “Our price is the price. It’s totally online, and there’s nothing added to it.” This means no hidden fees or surprise charges, making the buying process stress-free. It’s like shopping at a no-haggle store where you don’t have to worry about bargaining – just grab what you need and go!
6. Long-Term Relationships
Showalter RV values long-term relationships with their customers. Steve notes, “We make a lot of friends through the people we sell to, and they come back and buy again.” This loyalty speaks volumes about the quality of their service and products. It’s like finding a hairdresser who gets your style just right every time – you keep going back because you trust them!
In conclusion, the reasons for skipping an RV inspection when buying from Showalter RV are clear. Their exceptional customer service, thorough pre-delivery inspections, family-oriented approach, on-site camping facilities, transparent pricing, and long-term relationships make them a standout dealership. We highly recommend watching the entire video at the bottom of the article to see for yourself why Showalter RV is a game-changer in the RV industry.
