Buying a new RV is supposed to be an exciting adventure, but for Greg and Amy, it turned into a nightmare. Their brand new $200,000 motor home, a Thor Omni, was supposed to be a dream come true. Instead, it became a waterlogged disaster due to a factory defect.

We break down the key points from their unfortunate experience, which was highlighted in a compelling video. Be sure to watch the entire video at the bottom of the article for the full details.

1. The Initial Problem

Greg and Amy’s RV nightmare began when they parked their new Thor Omni in an unusual spot. “The entire cab over portion of the sleeper portion above the cab that entire area filled up with water,” Greg said. Imagine coming back to your RV to find 100 gallons of water pouring through the headliner! That’s enough to make anyone wish they had just booked a hotel room instead.

2. Immediate Actions Taken

The couple immediately took the RV back to the dealership. “When he dropped it off, it’s still leaking water, driplets were still coming down,” Amy recounted. It’s like the RV was auditioning for a role in a water park! The dealership’s initial response was to assure them that the issue would be taken care of, but that was just the beginning of their troubles.

3. The Factory’s Response

Thor’s response was less than reassuring. “The representative from Thor said, ‘Please don’t let Ford know,'” Greg mentioned. When the manufacturer tells you to keep secrets, you know you’re in for a wild ride. It’s like a bad plot twist in a soap opera, only this time, it involves your very expensive RV.

4. Subpar Repairs

When the RV was returned after supposed repairs, Greg and Amy were appalled. “They just cocked areas on the truck itself with clear silicone,” Greg explained. Who knew that clear silicone caulk was the duct tape of the RV world? The repairs were so shoddy that it looked like the RV had been fixed by a toddler with a glue gun.

5. Ongoing Issues

Even after the repairs, new problems kept cropping up. “Electrical outlets in the back of the RV weren’t working, the radio doesn’t work,” Amy said. It’s like the RV had developed a personality disorder, refusing to cooperate in any meaningful way. At this point, it’s almost as if the RV was haunted by the ghost of bad engineering.

6. Health Concerns

The water damage led to serious health concerns. “Greg has asthma, my daughter has asthma, there’s going to be mold in there,” Amy worried. It’s bad enough to have an RV that doesn’t work, but one that could potentially harm your health? That’s a whole new level of unacceptable.

7. The Final Straw

Despite all the issues, Thor’s final offer was far from satisfactory. “They offered a limited six-month warranty,” Greg said. A six-month warranty on an RV that’s already falling apart? That’s like putting a Band-Aid on a sinking ship. The couple is left feeling like they’re stuck in an endless loop of repairs and disappointments.

Watch the Full Video

For a deeper dive into Greg and Amy’s RV woes and to see how the story unfolds, make sure to watch the entire video below. The video provides a detailed account and includes responses from the RV manufacturer. Don’t miss out on the full story!